Mysterious Payment To Credit Card

molley

Has anyone ever had experience of payments IN to their account that don't belong there ..Is that possible?

I recently got an Egg card and BT'd three amounts ,to my Virgin Card,to my Cap One card and to my Abbey overdraft . Today I saw another payment on my Cap One statement that I didn't recognise ...It was for £390 and put my account in Credit .I checked my Egg Card in case I had inadvertently made another payment but I hadn't. It hasn't come from my bank account either .
I then had the pleasure of phoning Cap One and got nowhere .The guy I spoke to couldn't tell me where the payment came from and when I asked him to give me a Nottingham Tel number he gave me a number which turned out to be a fax number .A second call got me a guy who said there were no Nottingham numbers but I know there are so I have sent them a secure message asking them to phone me but I suspect any call will come from abroad .This is really puzzling me .

YorkshireBoy

Entirely possible, and is reported on here quite frequently. A simple miss-key (of their 16-digit number) by another card holder is the most probable reason.

Once they realise they'll remove it immediately and probably without notification, so don't spend it! Best to assume it's not there.