Amazon Odity

djtonyb

Calling all you experts out there.

I am selling some books on Amazon. I have sold them and dispatched them. When you check the quantities it states I have sold out, but Amazon keep letting people buy them and then I have to refund the money.

What am I doing wrong?

OllieLong

Check your open listings and see if the book is listed there. I just noticed today that one of mine was listed twice even though I only listed it once.

apprentice_tycoon

I'm stumped by this - I can only suggest what Ollie has said and check the open listings and do a bit of a stock check.

jaffa30

Hi

I am sure hintza sells on there it might be worth pming Hintza and asking


Jaffa

djtonyb

I did check my lisitings and the books were listed but with a quantity of 0. When you looked up the book it stated sold out

apprentice_tycoon

if no-one else can come up with a reason for this glitch I'd have a look at Amazons own seller forum pages and see if anyone has had the same problem.

numberthree

On the Amazon Seller Discussion Boards there is an item about fraudulent 'sold' emails - I hope you haven't been caught out by some of these.

I haven't had any fortunately, but I always check my Amazon account now rather than just taking the email for granted.

wendyl1967

Check your amazon fees. If you refund to the seller you still get charged all (or some, I can't remember) of the amazon fees if it is your mistake. I put something on ebay and Amazon by mistake and sold it via ebay and amazon!! I still had to pay amazon some kind of fee as they were letting their buyer down. It was my own stupid mistake so I couldn not argue with them.

Sorry I can't remember the exact amount.

Even though this is not your mistake it could look like your mistake if their is a fault in the system

carol_a_3

I've got a problem too, sold a book last night and it's disappeared into the black hole that is my bedroom. I've searched high and low, I'm pretty sure I haven't already sold it although it's been listed over a year and relisted several times. I've got another copy of the same book but that's in an scruffy state wheras the one I sold was almost perfect. Hope I don't have to do a refund. They paid £6 for it too!

carol_a_3

I couldn't find the book so had to do a refund. Thought I would do a "stocktake" whilst I was looking. Out of 120 books/cds listed...five were not listed any longer even though I always respond to the expired e mails. Four were listed twice...gulp!! Maybe I had sold that book but it was still listed. I Must keep better records from now on.