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Free Post Office Collect in December

2

Comments

  • keith99_2
    keith99_2 Posts: 1,234 Forumite
    Not on my two occasions. First one I put it down as 'one of the those things'. But by the second time it happened I'd had enough and just make time to go to the sorting office to collect parcels if I'm not in when they arrive in the post.

    You will be told to collect after a certain time,Usually after 1pmish to allow the item to be sent to the PO. Was this the case with you?
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    keith99 wrote: »
    You will be told to collect after a certain time,Usually after 1pmish to allow the item to be sent to the PO. Was this the case with you?

    dont confuse PO(post office) with DO (delivery office)
    this is why im asking whats on the cards
  • keith99_2
    keith99_2 Posts: 1,234 Forumite
    custardy wrote: »
    dont confuse PO(post office) with DO (delivery office)
    this is why im asking whats on the cards

    I work for RM as well, the PO collect cards tells the customer to collect after a certain time in the day, usually 1pm, as i stated.
    The DO card says leave 24 hours.
    Where am i confusing things? I asked poster if he/she was given a time to collect from PO.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    keith99 wrote: »
    I work for RM as well, the PO collect cards tells the customer to collect after a certain time in the day, usually 1pm, as i stated.
    The DO card says leave 24 hours.
    Where am i confusing things? I asked poster if he/she was given a time to collect from PO.

    DO cards dont state any time,this is dictated by the delivery officer
    some DO's (eg rural) use po's as a collection point
    this is not local collect
  • keith99_2
    keith99_2 Posts: 1,234 Forumite
    custardy wrote: »
    DO cards dont state any time,this is dictated by the delivery officer
    some DO's (eg rural) use po's as a collection point
    this is not local collect

    My cards for DO collection have 24 hours printed on them, i do know, i have one in front of me.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    unless they run a system where all posties are back to the office on completion(and if so they are very lucky & in the minority) then its not a workable system for a DO
  • keith99_2
    keith99_2 Posts: 1,234 Forumite
    Referring to the Local Collect from PO, i made a mistake when referring to a PO collect card. What i meant to say was that if a customer asked for Local Collect, they will be told to collect after 1pm on the next day, to allow time for delivery to PO. Sorry for confusion.
  • keith99_2
    keith99_2 Posts: 1,234 Forumite
    Custardy.How can a system that does work, not do so in your opinion. Its 24 hours because its a large DO and needs time to process all returned items. Would you be happy to be told leave 4 hours then turn up to find its not processed?
    Your office may be different, fine, but this system works better at mine.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    keith99 wrote: »
    Custardy.How can a system that does work, not do so in your opinion. Its 24 hours because its a large DO and needs time to process all returned items. Would you be happy to be told leave 4 hours then turn up to find its not processed?
    Your office may be different, fine, but this system works better at mine.

    so all of your delivery staff return to the office after delivery?
    keith99 wrote: »
    Referring to the Local Collect from PO, i made a mistake when referring to a PO collect card. What i meant to say was that if a customer asked for Local Collect, they will be told to collect after 1pm on the next day, to allow time for delivery to PO. Sorry for confusion.

    so thats local collect
  • keith99_2
    keith99_2 Posts: 1,234 Forumite
    Not all staff return, the drivers take back any undelivered items to DO.
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