Web page unavailable

cheekymole

A friend of mine keeps gets this message on occassion.
It doesn't happen all the time and usually if she closes everything down and reconnects to the internet etc, the pages will then be ok.
It doesn't happen every time and the web pages she is trying to get on very too which doesn't make it sound like the ISP or the site?

Any ideas please?

intel

Get them to run https://www.ccleaner.com and after that do this.

Open Internet Explorer, Tools, Internet Options, Programs Tab
then click on Reset Web Settings, Take out tick of rest homepage then Ok/Yes.

cheekymole

Thanks Intel, will probably need to go and do it for her, can I come back to you if it doesn't work?

intel

cheekymole wrote:

Thanks Intel, will probably need to go and do it for her, can I come back to you if it doesn't work?

If you know where I live, yes I suppose