citylink NI

iluvfreebies

god city link really do my head in - i always end up having to collect stuff from their depot - at the airport - they are so rude as well its as though they are doing you a favour - ohh they make me so mad.

custardy

tightasaduck's wrote: »

I'm waiting on three packages from Amazon too, bp, but I thought they used Royal Mail / Parcel Force. Oh great! Not that flippin' shower of incompetent barstewards again.

:mad:

Btw - I had to brake suddenly to avoid one of their vans which shot out in front of me on a roundabout this morning. Well, at least it means they are out delivering!

city link use RM,TNT and home delivery network in mainland UK

energy80s

Yes City Link (or Aldergrove Couriers as they used to be known) are a right pain in the !!!!! My work used to use them but they regularly lost items or sent them to the wrong parts of the country! Once I had to go to their Aldergrove depot to collect a parcel. Once there, they said they couldn't find it. Eventually they found out it had been re-loaded onto the van and was currently driving around Lurgan! They phoned the van driver and he said I could meet him in a car park - but I wasn't having any of that! Eventually the parcel was returned to sender (SVP) and I contacted them to get them to use Royal mail the next time!

Cherryscone

I think its the bigger heavier items amazon use it for ..and their customer services is s*ite as well...

tightasaduck's

madmam wrote: »

I think its the bigger heavier items amazon use it for ..and their customer services is s*ite as well...

Nope! My order is made up of your bog standard DVDs, CDs, PC games and Books.

What's the betting they lose the consignment or I end up with a trip to Arctic Aldergrove?

:mad:

Wee_Bargain_Hunter

We got a card about an Amazon parcel recently + rang to request re-delivery in 2 days when we'd be in. To our surprise we got a card the next day. Didn't bother ringing that night as guessed that my original instructions (for the next day) would now be followed + didn't want to confuse things further. Guess what? No delivery. When I rang the depot, while nice, they insisted that unless the parcel was now collected that it'd be sent back! Grrr!

custardy

Wee_Bargain_Hunter wrote: »

We got a card about an Amazon parcel recently + rang to request re-delivery in 2 days when we'd be in. To our surprise we got a card the next day. Didn't bother ringing that night as guessed that my original instructions (for the next day) would now be followed + didn't want to confuse things further. Guess what? No delivery. When I rang the depot, while nice, they insisted that unless the parcel was now collected that it'd be sent back! Grrr!

you see many people say to us(RM) why dont you attempt redelivery the next day with all packages
but to me 99% of people who werent in that day are unlikely to be in the next