Mint - Possibly changed 0% period?

Hello,

I took a Mint credit card out in June 2008, transferred over £2K onto it as it was 0%. I have just phoned them up to be told that the 0% period ends in January. Now, I'm quite good with things like this and would never have done this amount of money knowing full well i wouldn't have paid it off in 6 months and therefore wouldn't have to change cards again so soon, incurring another 3% BT fee. I believed that it was for a 12 months but don't seem to have any paperwork stating this (I have kept everything i was sent).

Has anybody else had anything like this happen to them and can anyone offer advice?

Thanks for your help.

Steve

Comments

  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Seem to remember it was 13 (or 14?) months on BT's and 6 (or 7?) months on purchases (as were most of the RBSG cards at that time)?

    Maybe the person you spoke to was unsure as to which offer you were talking about?
  • sarahs999
    sarahs999 Posts: 3,751 Forumite
    Can you ask them for a copy of your terms and conditions?
  • Thanks both for responding.

    I've phoned them about it twice now as i thought the first person have been mistaken as I also had a Tesco CC which i've now cleared and that is also January '09. I just know i wouldn' t have done this for such a short period of time, it's really bugging me! I'll ring them and ask for the T&C's.

    Steve
  • Having now transferred my balance over to MBNA (0% until Nov 09), I have received confirmation through in writing (nearly a month after i asked for it) stating that my 0% period with Mint actually ends in May 09 and not January as they told me . . .twice! They are useless and this has cost me money as i've paid 2.9% of £2.5K (£72) when i could have paid this amount off before May!

    I'm angry!! :mad:
  • middo2905 wrote: »
    Having now transferred my balance over to MBNA (0% until Nov 09), I have received confirmation through in writing (nearly a month after i asked for it) stating that my 0% period with Mint actually ends in May 09 and not January as they told me . . .twice! They are useless and this has cost me money as i've paid 2.9% of £2.5K (£72) when i could have paid this amount off before May!

    I'm angry!! :mad:

    If you were able to pay it off before May. You were probably better off with the Abbey Zero card which gives you 0% interest on balance transfer for 6 months without a fee. Guess its to late now.

    To get the card you would have to go in branch or over the phone.
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