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Signing up for abbey online banking

Register for online banking now - 08459 724 724

Registering for our e-banking service is simple and easy to do. Call us on 08459 724 724 (Option 6 then 5) with your Abbey cash card, VISA Electron or VISA debit card details. Lines are open 8am to 11pm, Monday to Saturday. Alternatively you can visit your local Abbey branch. Please bring identification with you - for example your VISA debit card or account passbook.
Register for our e-banking service and you will also be able to use our new travel money service. Get commission free travel money delivered to your door. Find out more
Do you get signed up straight away or do you have to wait for things to come through in the post?

Is there an advantage in going to the branch rather than phoning?

Comments

  • If I remember correctly, you have to wait for the password/code to come through the mail.
    Once you’re logged in with the given code, you can change that to the password of your choice.

    But in my case, this was seven years ago, so, things might have changed.
  • sutton111
    sutton111 Posts: 6,302 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    There are two seperate codes for Abbey, passcode and registration number these get sent out seperate to one another they can take up to 10 days to arrive.
  • wheelel
    wheelel Posts: 36 Forumite
    456789 wrote: »

    Is there an advantage in going to the branch rather than phoning?

    Not really, I'd almost guarantee that as soon as you got to the reception desk they'd point you in the direction of the in-branch telephone, in that oh-so-helpful way that only Abbey know. In my long and painful experience with Abbey, they have always pointed customers to the phone, especially when it comes to things like ordering online banking codes.

    As sutton and bengal said you will get a passcode and reg #, both of which come through the post separately and both of which will take 7-10 dyas to arrive.
  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    As wheelel says, branch are likely to direct you to the phones. If you are going to be near a branch during business hours, then this can at least save the cost of a call.
  • I like Abbey's online banking, you do need to wait for the passcodes but it's so easy to use and quicker than queueing in a branch only to be told 'reception could do that for you' !
This discussion has been closed.
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