Letterbox.co.uk - be careful!

p4girl

Ordered from letterbox.co.uk (a children's toy website) on 14th November. Money was taken on 17th, but so far no goods. Emails don't get replied to, my phone calls receive a recorded message asking you to email...

As I had ordered a Christmas gift for my niece, I think I better have a plan B!

I can't find anywhere online saying it's stopped trading, but as there are not many days left, I'd suggest buying elsewhere to avoid disappointment!

bap98189

The website domain is registered to Findel PLC. Try contacting them direct. [EMAIL="enquiries@findel.co.uk"]enquiries@findel.co.uk[/EMAIL]

Burley House
Bradford Road
Burley-in-Wharfedale
West Yorkshire
LS29 7DZ

01943 864686

bizzybee

I have been using this site for years and have just spoken to someone there because I was so concerned by what you have written.

If you want his direct email address please PM and I'll give to to you.

kelou

I have used this site for years too and always found them brill. Hope it all gets sorted out for you.

Nikabella

I have posted a reply to you on the other thread also, however, thought I should let everyone know that we ordered from Letterbox last friday night (28th Nov) & have received a confirmation email from them today to say the order has been dispatched.

Perhaps your order has been lost in the post? Hope you get the problem resolved soon.

Nikabella

Our order has arrived today so I'm presuming your case is an isolated problem. To be honest Letterbox were by far the most reasonably priced retailer for the items we wanted so I hope your bad experience doesn't put yourself & others off from using them.

Myrtle

I've ordered lots of things over the years from here and never had any trouble. I hope your problem is resolved quickly.
x

beyond_skint

They always have a sale here in cornwall. Everything goes silly money like 90% off. I always miss it and it's never advertised.
Like everything, you have to be in the know. :mad: