Charged for no repair

uganda

Daytona_nev wrote: »

Try the insurance route? What?

Do you ring your car insurance up every time your car develops a fault?

We insure cars and laptops against different things. Car insurance is about a particular item that hurtles at speed around public highways and is left by the kerbside when not either doing this or at home. Cars damage each other quite a bit, and also other people, which can lead to liability claims.

Laptops don't. If we insure a laptop, it will mainly be against breakdown (also accidental damage and theft, the same as for a car). Car breakdown insurance tends to take the form of roadside assistance schemes like AA, RAC, Green Flag et al.

So really you're comparing apples and oranges.

Daytona_nev

uganda wrote: »

We insure cars and laptops against different things. Car insurance is about a particular item that hurtles at speed around public highways and is left by the kerbside when not either doing this or at home. Cars damage each other quite a bit, and also other people, which can lead to liability claims.

Laptops don't. If we insure a laptop, it will mainly be against breakdown (also accidental damage and theft, the same as for a car). Car breakdown insurance tends to take the form of roadside assistance schemes like AA, RAC, Green Flag et al.

So really you're comparing apples and oranges.

Not if the OP is intending on contacting his home insurance. From the information given, one can reasonably assume that was their intention, else they would have been contacting X&Y about a warranty claim & not taken it to a repair shop in the first instance.