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BT One off charge

manuelg101
manuelg101 Posts: 1 Newbie
in Phones & TV
Hi all,

i currently pay BT line rental, but all my calls are automatically diverted to OneTel (Talk Talk). For this reason BT are now charging me a one off charge of £1.50 every month (they never used to in the past), without warning me in advance. Is it within their right to do so?

thanks for your time

Comments

  • Farway
    Farway Posts: 15,218 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    Is the 1.50 for caller display?

    Was free for a while, and still is if you make some chargable BT calls

    Otherwise cancel Caller Display

    BTW they did warn you and everyone else, it was well hidden in all the bumpf that comes from them
    When an eel bites your bum, that's a Moray
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    IIRC, Talk Talk now supply those not taking their line rental via WCLI instead of CPS - hence the prefix 1280 will no longer work and subscribers cannot make calls via BT.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • natjay_2
    natjay_2 Posts: 121 Forumite
    how do you pay your line rental to BT?

    http://www.telegraph.co.uk/news/uknews/1578474/%27Cash-martyr%27-takes-BT-to-court-for-fees.html

    is it the £1.50 charge for not paying by DD?
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    natjay wrote: »
    how do you pay your line rental to BT?

    http://www.telegraph.co.uk/news/uknews/1578474/%27Cash-martyr%27-takes-BT-to-court-for-fees.html

    is it the £1.50 charge for not paying by DD?
    Of course! Should've realised that.

    £1.75/month for Caller Display
    £1/month for 1571
    £1.50/month for "other than DD payment method"
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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