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o2 free portable dvd player faulty

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Sorry, i know this is probably not in the right place but i really wasnt sure where to put it. Did try searching for the original o2 thread but search didnt find it.
Anyway, im sure you all remember and some of you would have ordered the 02 x1 (maybe o2 xm something like that) where you got the free portable dvd player with it. Well i have a problem, the dvd player has died tonight and doesnt work. What im wondering is where do i stand with o2 regarding a replacement? It was a free gift i know, but had it not have come with the phone i wouldnt have ordered it. Am i entitled to a replacement or if not available then a refund to the value of, or are they in their rights to refuse anything?

Comments

  • Poppycat
    Poppycat Posts: 19,913 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    This isn't the right place as this forum is meant for short lived bargains. Thank you.
  • Searcher
    Searcher Posts: 600 Forumite
    Poppycat wrote:
    This isn't the right place as this forum is meant for short lived bargains. Thank you.

    I'm sure the mods will delete/move as appropriate ;)

    Not sure on the OP's question though surely even though it's a free gift it should be covered by some kind of warranty? :confused:
  • fbs_4800
    fbs_4800 Posts: 214 Forumite
    Poppycat wrote:
    This isn't the right place as this forum is meant for short lived bargains. Thank you.

    If it was a free gift that sounds like a bargain to me!

    And I think it sounds like it was definitely 'short-lived...' lol

    :rotfl:
    "Only the dead have seen the end of war" - Plato :silenced:
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