Xbox game very scratched - request refund?

zenseeker

I have had many discs arrive loose, and never had one so much as scratched.

This is definite wear and tear.

smashed

I spoke to my husband and he said that the game should word fine even if it has scratches ..
that also made me wonder if they knew of the marks

zenseeker

smashed wrote: »

I spoke to my husband and he said that the game should word fine even if it has scratches ..
that also made me wonder if they knew of the marks

Hmmm....

Well, he is correct, it will most likely work fine, but that isn't really the point when you intend to give it as a gift, and is is mis-described.

PopeSock

If you can't get your money back, then your best option is to take it to a GameStation or GameXchange where they can resurface the disc for two quid. Not only will it make it look better, but it'll make it more likely play.

EDIT: Or if you can't get your money back, and if the above doesn't work, you could also contact the game's publisher. Most games companies will replace discs for a fee less than buying the game again. EA charge a tenner to replace a damaged disc, for example. Though that really is a last resort.

brettcta

that wont play.

my fifa 09 has a very minor scratch and is a pain in the backside as it always comes up with 'disc read error', that's got no chance.

smashed

The seller has offered a refund once I have sent it back to her (recorded).
So hopefully it will all be solved soon:)
Thanks people.

alison999

Request a refund, if she wont give it report it to eBay as 'item not as described', but when you return the game to the seller make sure you send it through a recorded delivery system, get proof of postage etc etc, so that she cant say she didnt recieve it.

brettcta

out of interest/being nosey, what game was it?

dougk_2

As a tip for anyone selling Cd's, Games, Dvds etc that have been open, I suggest removing the disk and wrapping it in kitchen towel before placing it back in the case.
I used to buy DVD's a few years ago from Canada (where they were much cheaper and came out earlier) and they were always sent this way and never got any damage as unfortunately disks sometimes seem to leave the stud in the cases whilst in transit.