We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Caught by Barclarycard change in payment terms?
bokkie21
Posts: 8 Forumite
in Credit cards
Hi all,
We've recently been caught out by a 'hush hush' change in the payment terms by Barclaycard. They apparently notified customers somewhere in the small print of the Sep/Oct recent statements. Payment terms changed from 28days to 20days. We were caught out by this and have been charged intersted on the 'late payment'. When I phoned customer services and complained they apologised and waived the late payment charge, but would not refund the interest charged. I've written a letter of complaint to them but would be keen to know if anyone else has been caught out by this. I know a couple of friends and colleagues who have too....
We've recently been caught out by a 'hush hush' change in the payment terms by Barclaycard. They apparently notified customers somewhere in the small print of the Sep/Oct recent statements. Payment terms changed from 28days to 20days. We were caught out by this and have been charged intersted on the 'late payment'. When I phoned customer services and complained they apologised and waived the late payment charge, but would not refund the interest charged. I've written a letter of complaint to them but would be keen to know if anyone else has been caught out by this. I know a couple of friends and colleagues who have too....
0
Comments
-
The best thing to do would be to set up a DD min payment and then overpay using the Barclaycard internet banking system.
(i haven't been caught out because i listened to my dad
Using my phone to post - apologies in advance for any typos0 -
I'm guessing you pay your card in full every month? If so this has gone on for ages... click here for my post in another thread on it.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.5K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.2K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards