Not quite BSOD

rmg1

Hi all
My BIL has a Vista laptop that seems to be stuck on chkdsk.
It gets to stage 2, does some of that and then reboots and starts all over again.
Anyone any ideas?

He's asked me to go and have a proper look this weekend, so I thought it best to get a head-start with some options.

rmg1

OK - got a bit more info.
Got the laptop in front of me, and the problem appears to be a corrupt ntoskrnl.exe file.We don't have the Vista DVD

Anyone any ideas?

totalsolutions

send you the file? Do you have any Vista PC running? Just grab it from that. It might be held on a copy in the D partition.

rmg1

Thanks - I haven't got access to another Vista machine.
How do I get to it on the partition?

::edit 1::
Just gone into the recovery options (somehow).
It's giving me an option of:-
"Windows Complete PC Restore"
"Restore your entire computer from a backup"

If I use this, will it get rid of all the personal files on the computer?

::edit 2::

Just gone into the "Command prompt" option and found a copy of the corrupt file. Can I restore it from there over the top of the corrupt version?

Apologies for all the edits, just trying to keep things up to date.

totalsolutions

look for the REPAIR option. The restore will lose the data and all and have a clean fresh PC- not the option you need.


>Just gone into the "Command prompt" option and found a copy of the corrupt file. Can I restore it from there over the top of the corrupt version?
Yes thats the one

rmg1

OK - just managed to get it to run a chkdsk start to finish and doing a restart. Copied the a good copy of ntoskrnl.exe from the partition over the top of the corrupt one on the C: drive.

Still getting the Startup Repair screen.
Anyone know what my next steps could be?

rmg1

Don't have a spare copy of XP.
Just bitten the bullet and gone for a factory restore.
Thanks for all the help guys.