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Problems with Quicktime n Itunes

ahll
ahll Posts: 1,508 Forumite
Part of the Furniture Combo Breaker
I have been trying to update Quicktime and install Itunes but it keeps failing ! Very frustrating the error message I get is "A portion of the path 2is invalid. It is either empty or excedds the length allowed by the system"

I did not change the path name so was using the one it was trying to use !

I tried to remove Quicktime thinking I could try and re-install it but it wouldn't let me remove it either giving me the same message as above !

How can I get it so I have both lattest version of Quicktime and Itunes running on my laptop which ? (os is Vista)
"The time is always right to do what is right"

Comments

  • This might seem crazy !? BUT ;

    1-Shut down the mac
    2-Count to 5 seconds after the mac's turned off
    3-Turn on the Mac
    4-run SOFTWARE UPDATE ??

    You'll be surprised how often this works ;-)

    K

    ps- APZAPPER is free and will totally erase any prog you want on a mac just in case you want to remove anything ?
  • ahll
    ahll Posts: 1,508 Forumite
    Part of the Furniture Combo Breaker
    erm sorry but its not a mac its a regular laptop if that makes any difference
    "The time is always right to do what is right"
  • M4RKM
    M4RKM Posts: 5,132 Forumite
    1,000 Posts Combo Breaker
    a regular laptop is a mac.... well to me it is, as all the computers in my house are macs..

    ok... you have vista.... restore it back to factory settings and start again... erm.... buy a mac... erm...

    yeah.. i'm stuck...
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Looks like its become corrupt somehow

    Have you tried uninstalling or installing over the top in 'safe mode'?
    :idea:
  • ahll
    ahll Posts: 1,508 Forumite
    Part of the Furniture Combo Breaker
    no I hadn't thought of that or would be sure how to do it !

    aliEnRIK wrote: »
    Looks like its become corrupt somehow

    Have you tried uninstalling or installing over the top in 'safe mode'?
    "The time is always right to do what is right"
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Download the file ready to your desktop

    reboot and keep pressing F8 as soon as it begins to power up
    select SAFE MODE
    and take it from there (try uninstalling first, then try installing over the top if that doesnt work)

    Failing that its worth looking to see if your machines infected
    Download MALWAREBYTES
    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    UPDATE and QUICK SCAN

    If it finds anything then post the log here AFTER youve deleted any nasties it finds
    :idea:
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