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2 months free Setanta Sports...

See Saturday's Daily Mirror for details - £1 registration fee applies!
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Comments

  • HUFCsteve wrote: »
    See Saturday's Daily Mirror for details - £1 registration fee applies!

    Dont bother with Setanta just have a look at this thread


    http://forums.moneysavingexpert.com/showthread.html?t=648941&highlight=setanta
  • I know at first hand from last year how difficult it can be to cancel but still seems pretty good for a quid?!?
  • pen1
    pen1 Posts: 369 Forumite
    Setanta have developed a good sports package, in my view, but it is being undermined in my experience, by an ongoing failure to provide good customer service.
  • steveymp
    steveymp Posts: 2,797 Forumite
    Part of the Furniture Combo Breaker
    Do Not touch this company with a barge pole:eek:

    You have been warned;)
    I am trying, honest;) very trying according to my dear OH:rotfl:
  • Please do not enter into any agreement with Setanta - they are crooks!
    We had so much trouble with them taking (stealing) money out of our Bank for 6 months after we cancelled the contract.
  • might be worth getting to watch the tigers slide down the table :shhh:
  • stokefan
    stokefan Posts: 790 Forumite
    starting tommorow against the mighty potters
  • pen1
    pen1 Posts: 369 Forumite
    I've written to Setanta twice and telephoned them 3 times concerning a sequence of errors they've made, which led to me being overcharged and my viewing being suspended on 2 occasions.

    In return, I've received a barrage of phone calls and letters, culminating in a letter warning me that they may pass a "debt" to a debt collection agency.

    It reminds me of my obligations under the subscription agreement, whereas the fault is Setanta's failure to meet their own obligations.

    They fail to respond to letters, e-mails, online messages etc. and then proceed as if they are the injured party in the agreement.

    As I indicated earlier, I think their sports package is good, but just wish that the sport I wish to see could be easily accessed through a business who treats its customers properly.
  • There is a well document thread regarding the cancellation process on Setanta here

    http://forums.moneysavingexpert.com/showthread.html?t=1105281

    The Daily Mirror did this offer last year at the same time, which I took advantage of, they key is to follow the cancellation instructions to the letter, which I did, had several phone calls offering to extend the deal at half the normal monthly price, then cancelled as per the instructions. Guess I was in the lucky minority as it all passed off smoothly
  • I took a similiar offer before, and to cancel i just cancelled the direct debit a week before the promotion ended.
    Setanta sent me a letter a few days later stating as i had cancelled my direct debit they had cancelled my subscription - end of.

    I wouldn't hesitate to take up a similar offer again.
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