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Nationwide - false ad claims!
reknaw
Posts: 4 Newbie
You know the Nationwide advert where Mark Benton repeatedly says 'New customers only' to an existing customer? Well, I have just experienced that - by Nationwide!
I'm not slagging them off, just highlighting an inconsistency in their advertising claims.
After reading Money diet (brilliant BTW), I decided to check and (if necessary) change everything that was costing me. I found contents and building insurance £100 cheaper than my existing policy with Nationwide, and telephoned to see if they would pricematch.
The advisor I spoke to told me that because I was an existing customer, they wouldn't pricematch my quote. It turns out that that is only possible for 'new customers only'.
Has anyone else experienced this?
I'm not slagging them off, just highlighting an inconsistency in their advertising claims.
After reading Money diet (brilliant BTW), I decided to check and (if necessary) change everything that was costing me. I found contents and building insurance £100 cheaper than my existing policy with Nationwide, and telephoned to see if they would pricematch.
The advisor I spoke to told me that because I was an existing customer, they wouldn't pricematch my quote. It turns out that that is only possible for 'new customers only'.
Has anyone else experienced this?
0
Comments
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I can't remember the exact ad wording now, but isn't it specifically directed at mortgages?
In the last 5 years, I've yet to find any buildings and/or contents insurance provider that on my annual comparison check isn't beaten by a new provider.0
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