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Help installing Directx update

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My old PC ( 4 years old) won't run the Sims 2 game because it can't find any directx adapters ??. I have downloaded the latest directx. But when i come to install it, i have to tell it where to put the extracted files, and it is this that i don't know. Could someone put me out of my misery, as my daughter is giving me grief that she can't play her new game, thanks..
Update I should of mentioned that having checked my system at 'dxdiag',it says that Directx 9.0c is installed, and i have run the test checks and the only thing wrong is the display driver, and it says to update from the manufacturer, which manufacturer does it mean, how do i do this, where do i go to get this, any help please.
Not ashamed to say ABBA are Great :j

Comments

  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    Dunkyboy wrote:
    display driver, and it says to update from the manufacturer, which manufacturer does it mean, how do i do this, where do i go to get this, any help please.

    Try this first off, Right Click the desktop, Properties, Settings Tab, then
    drop the Colour Quality to 16bit.. It may work..
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I've been looking into buying a budget graphics card - some say they support DirectX 8.1 and some 9.0. I have no idea if the older ones can be upgraded, and this is probably your issue at the moment.
  • Dunkyboy_2
    Dunkyboy_2 Posts: 326 Forumite
    thanks intel,tried your suggestion but no joy, anything else i can try...........
    Not ashamed to say ABBA are Great :j
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    Get the driver update for the graphics card as suggested..

    Try Belarc to get the make of graphics card.http://www.belarc.com/free_download.html
  • Joe_Bloggs
    Joe_Bloggs Posts: 4,535 Forumite
    @Dunkyboy
    You can find out about your graphics system under the display tab when running dxdiag. You also get the current drivers and their date in the other panel on this page. Post what you find out.
    J_B.
  • Dunkyboy_2
    Dunkyboy_2 Posts: 326 Forumite
    have looked on system information for Display and it says..

    Name SiS 650
    installed Drivers sisgrv.dll
    Driver Version 6.13.10.2050
    Built by WinDDK, 159.38
    there is a load of other stuff as well.

    am i looking at the right thing...
    Not ashamed to say ABBA are Great :j
  • Dunkyboy_2
    Dunkyboy_2 Posts: 326 Forumite
    also found,
    Main Driver SISGRV.dll
    Version 6.13 0010.2050
    DDI Version:7

    is this any help...
    Not ashamed to say ABBA are Great :j
  • Joe_Bloggs
    Joe_Bloggs Posts: 4,535 Forumite
    The MSE site is very slow after you sign in. It only works for IE. and not firefox 1.5 .It is very fast if not logged in.
    @Dunkyboy the SiS 650 is an integrated graphics processor. It exists on the motherboard inside a 'Northbridge' chip that does many other vital things. Integrated graphic processors (IGP) tend to share memory with the main processor. You might get better graphics performance at the expense of reduced system memory. This may result in a slower overall system if the memory available is small. You switch memory to the graphics processor in the bios menu. The game needs 32Mb minimum of graphics memory. I did find the latest graphics drivers here at http://www.sis.com/ follow the download link for the IGP drivers for the popular SiS 650.
    This game has caused so much trouble as it appeals to a very wide audience including those who don't have the latest hardware.
    J_B.
    PS I can't get the link to work if you type it in manually it gets to the SiS site.
  • albertross_2
    albertross_2 Posts: 8,932 Forumite
    If you can't find a compatible video driver, you will have to uninstall directx (which is not easy), and install an earlier version e.g. 7 (if Sims supports it)

    When Microsoft kindly upgraded from 7 to 8, they broke my directx, and there is no compatible update for my card, and no easy way to go back - Don't play games much anyway, so I've never bothered trying to fix it

    This may help in uninstalling directx, but I haven't tried it.. [url]

    http://www.softpedia.com/get/Security/Secure-cleaning/DirectX-Eradicator.shtml


    . Suggest a Virus scan before use..[/url]
    Ever get the feeling you are wasting your time? :rolleyes:
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