Icesave 2nd email scam?

beedmcfc

Hi, recieved the following email today, not sure if its scam or not, just wondered if anyone else had recieved similar?

This email has been sent to you because records available to us indicate that you are a customer of Icesave. If you are not, please contact us by email at [EMAIL="enquiries@fscs.org.uk"]enquiries@fscs.org.uk[/EMAIL].

You recently obtained a copy of our first email by emailing us at [EMAIL="Icesave@fscs.org.uk"]Icesave@fscs.org.uk[/EMAIL]. It appears from our records that the email address you used did not match the one registered on your Icesave account. In order to help ensure you receive our second email inviting you to log on to the Icesave website, we are now asking you to please log in to your Icesave account and update your old email address with your new one. We will then be able to use this updated email address to contact you when we send out your second email.

If you experience any difficulties with the process, please seek assistance by calling Icesave’s Customer Services Helpline on 0845 605 6050.

Yours faithfully


FSCS


Or am i just being paranoid??

mickW_2

This seems Ok. THe email address for FSA is correct and the phone number given is correct. As lomg as you do not directly reply to any e mails with your personal details passwords or account numbers you will be OK

beedmcfc wrote: »

Hi, recieved the following email today, not sure if its scam or not, just wondered if anyone else had recieved similar?

This email has been sent to you because records available to us indicate that you are a customer of Icesave. If you are not, please contact us by email at [EMAIL="enquiries@fscs.org.uk"]enquiries@fscs.org.uk[/EMAIL].

You recently obtained a copy of our first email by emailing us at [EMAIL="Icesave@fscs.org.uk"]Icesave@fscs.org.uk[/EMAIL]. It appears from our records that the email address you used did not match the one registered on your Icesave account. In order to help ensure you receive our second email inviting you to log on to the Icesave website, we are now asking you to please log in to your Icesave account and update your old email address with your new one. We will then be able to use this updated email address to contact you when we send out your second email.

If you experience any difficulties with the process, please seek assistance by calling Icesave’s Customer Services Helpline on 0845 605 6050.

Yours faithfully


FSCS


Or am i just being paranoid??

cos69

Scam or not, there cannot be an issue in logging in to your Icesave account to verify whether what they say is true or not. Just do not click any links in the emails you receive :cool:

LumpyCustard_2

I don't quite understand where would the scam could be in that. It's asking you to mail or call or log in (and no url given which could be redirected elsewhere), so would seem genuine to me.

It is perhaps worded a little oddly, but very similar to the second email I got from them today.

beedmcfc

logged in, initiated claim, happy days :beer:

mrkbrrws

I had the same e-mail today, doesn't look like a scam to me.

cos69

beedmcfc wrote: »

logged in, initiated claim, happy days :beer:

So was worth the try, obviously a scam by the FSCS to get you to deal with your account

Biggles

I got the same email, despite the fact that my registered email address was 100% correct (as evidenced by the fact that IceSave had successfully used it to email me since I opened the account) and was the same as the email I contacted them with.

I can only assume FSCS have a glitch in their system.