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Does the argos CEO have a email addy?

Or somebody I can complain to to try and get a card issue sorted out with them? I've tried emailing their shocking CS but without much success. I know there's a few postal addresses you can write to but to be honest I don't really have the time and patience for my issue to be resolved with them.

Comments

  • Hawthorn
    Hawthorn Posts: 1,241 Forumite
    Give them a call. They've always been more than helpful when I've had to do that.
    Proud to be dealing with my debts :T

    Don't throw away food challenge started 30/10/11 £4.45 wasted.

    Storecard balance -[STRIKE] £786.60[/STRIKE] £708
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    Well the MD is a lady called Sara Weller you could try that name @argos.co.uk
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • djb215
    djb215 Posts: 412 Forumite
    Your best bet would be writing a letter.

    Complaints
    Argos Ltd.
    489-499 Avebury Boulevard
    Saxon Gate West
    Central Milton Keynes
    MK9 2NW
    [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]

    God put me on Earth to acomplish a certain number of things.
    Right now I am so far behind I will probably never be allowed to die!
  • I'll try the Sara Weller thing. I have been trying to call and got told the same thing I got told 2 weeks ago (that it would take 10-14 days to get sorted and 2 weeks later I'm getting told the same thing) if I could avoid writing to them I would as my writing at the best is horrendous :P I could type a letter out but no pinter to print it off with. I'll keep looking/trying to see what I can do.
  • Hawthorn
    Hawthorn Posts: 1,241 Forumite
    Do you have access to a library? You may be able to type out a letter and print it off there :)
    Proud to be dealing with my debts :T

    Don't throw away food challenge started 30/10/11 £4.45 wasted.

    Storecard balance -[STRIKE] £786.60[/STRIKE] £708
  • Option I'll consider. Got at least 2 libaries in my vicinity. I did try what optimist suggested to me and the email didn't come back so that's another option open to me. Can't understand why they being so difficult about a replacement card for me. My bills are always paid in time....I supply them with all they needed. Credit limit/name and address and what not and get told I would recieve a replacement card no probs only to be told earlier on today that there was no record of my initial enquiry (their words not mine) and would take another 10/14 days? I wouldn't normally be so bothered about this but with the christmas rush and what not you can probably understand that i'm just a bit tense incase nothing gets to me on time and by the time I do get the replacement card and get to the store everything's not in stock which I need to get for people. Where does that leave me? But thanks guys for the replies. Some of you can be a helpful bunch :)
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