PC Freezes on Web Page

Jazzycat

Hi,

I have a problem where my web page crashes if I highlight an area to delete or select all to delete. This happens if I use my e-mail - (cut and paste) or select all to delete my spam folder. It does it in other applications other than e-mail if I try highlight and area to copy. It has only just started happening and no new software/hardware has been added just before problem started.

I have a 4mth old Dell Inspirion running Vista.

Its all up to date running AVG and system firewall. I have run Ad-aware and nothing dodgy found.

Many thanks for any help or advice

Coolcatfish

Just to confirm...you are saying that when writing an email your PC crashes? or the browser (Internet Explorer/Firefox) crashes?

Jazzycat

if I am in my yahoo mail account and I want to cut and paste text from an e-mail it doesn't like it for some reason. Doesn't do it all the time. If it freezes I just open up a new web page and relog back in. It then lets me do what I want - its very odd. It has happened on an online order with tesco as well.

[Deleted User]

Have you tried Firefox? Could be AVG and linkscanning at a guess. Maybe try a different antivirus like Avira AntiVir.

Does the event viewer tell you anything further? Look for the time and date it crashes - guide here: http://www.computerperformance.co.uk/vista/vista_event_viewer.htm

Coolcatfish

I would agree with davidmt83 about using a different browser.

If you are using Internet Explorer then try Firefox or if you are using Firefox try Internet Explorer.

If it doesn't crash in the new browser then that's a good indication its something directly related the browser involved. You might have a toolbar or something installed that is causing a problem. Let us know the results so we can advise further.

[Deleted User]

Coolcatfish wrote: »

If it doesn't crash in the new browser then that's a good indication its something directly related the browser involved.

Those were the days - re-installing IE