We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

T Mobile NOT offering upgrade on phone

My contract was up today and as normal every year i ring and upgrade my mobile for free.
Rang today and they said they had NO free mobiles for me to upgrade too and sugessted i rang back about January!! maybe they might have some deals then?

Anyone else had this? as ive upgraded my phone every year for years
this has surprised me

Comments

  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    Tell them you're leaving as "3" offer the same/better deal AND a new phone and ask them for your PAC code. At the very least, that should get you put through to the customer retention department.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.6K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.