Capquest and increased payments

nickyhutch

Hi there, hope someone can help with this.

I have a repayment plan with Capquest for a debt with Egg. I've was paying £36 a month, and a year ago or so they upped this to £50. I've always paid over the phone or on their online system. I've had a letter today asking me to complete the attached DD as they've done a review and are upping the payments to £60. Can they do this? Am I better just accepting it? If I tell them I can still only manage £50, are they likely to get even nastier than usual?

Thanks for reading.

doodledo_2

If Capquest are deal with your debt management shouldn't they be negotiating/deal with Egg on your behalf?

nickyhutch

Capquest bought my debt from Egg; it's nothing to do with Egg anymore.

Ames

doodledoo, Capquest are a debt collection agency, not a debt management company.

ooohdear

Can i ask what the total debt was - i have a debt of £2400 i need to start paying with them, and wonder what they will accept monthly payment wise

binty

Have you written to capquest requesting a copy of your CCA? If not I would definitely do that (I'd put the linky thing in to the template letter, but I'm not techie enough!)

stephane_2

I had to deal a lot with CapQuest over the last year and I was repaying an old Intelligence Finance debt to them. When I first started to make my payments to CapQuest everything was fine, it was done by direct debit but after a year they had increased my monthly payments byt over 60%. I was paying more that I use to with IF, I spoke to Capquest many times, sent letters to ask them not to increase the payments but they were getting nastier.
So, I cancelled all the direct debits going to CapQuest and started to CCA them which gave me a few months to think about my next step. By the time I received the CCA I had managed to secure some Finance to settle the debt, which put me in a very strong position and after a few letters & phone calls I had managed to reduced the debt by over £4000.
I would be you I would ask Capquest to send you the CCA of that account if you have not done it already. If they can't provide you with it, then it will be your decision if your wish to keep paying....
Hope it will helps

Jesthar

nickyhutch wrote: »

Hi there, hope someone can help with this.

I have a repayment plan with Capquest for a debt with Egg. I've was paying £36 a month, and a year ago or so they upped this to £50. I've always paid over the phone or on their online system. I've had a letter today asking me to complete the attached DD as they've done a review and are upping the payments to £60. Can they do this? Am I better just accepting it? If I tell them I can still only manage £50, are they likely to get even nastier than usual?

Thanks for reading.

Um - no, no no, no, NO! :eek: NEVER sign a DD with a DCAs, as it means they can then take HOWEVER much money they want WHENEVER they like straight from your bank account, and you don't have any further say in it!

You have been very sensible in only paying them single payments so far, as that means YOU remain in control of the payments. Give them a DD, and you lose most of that control - ask my utility company, they've had my monthly bills up and down like a yoyo over the last year (mainly up... :rolleyes: ), and all I can do is ask them politely if they would mind lowering them - and they aren't legally obliged to do so if they don't want to...

One other thing, have you ever asked for a valid copy of yhe CCA of this debt? If they can't produce one, you don;t have to pay them anything anyway!

~Jes

mcjordi

ask for your CCA, theres a chance they dont have it, they didnt have one for two of my debts so got nowt

RAS

Hi

NEVER sign a DD for a DCA. There is nothing to stop them taking out extra money or increasing the DD, just sending you a letter to tell you it is hapening and that's that

We regularly get popel posting when creditors have taken more than one payment out or upped the amount without warning and then folk have not got enough to pay the mortgage/rent of CT and get hit by charges and charges.

Just do not do it.

nickyhutch

Thankyou all for taking the time to reply.

Yes, it's my debt - I've never disputed that, and yes, they supplied the CCA for me.

I'm NO WAY signing the DD! I can just imagine how difficult that would be to get out of, and I imagine they'd just demand what they wanted rather than what we'd agreed.

The total was (I think) close to 3K and is down to £1600 now.

My real question is what should I do about their request/demand that I increase the payments? Can they just tell me to, and if I try to keep at £50 can they make things tricky for me - bankruptcy etc?