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Incorrect Phone Bill...Help!
steven.brookes
Posts: 1 Newbie
in Phones & TV
Hi,
my old phone company have sent me a bill for £700 and all it says is
"phone services since Oct 07" but ive been paying my bill?? is there a legal template letter i can send them requesting explanation? is this even legal?
my old phone company have sent me a bill for £700 and all it says is
"phone services since Oct 07" but ive been paying my bill?? is there a legal template letter i can send them requesting explanation? is this even legal?
0
Comments
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Welcome to the MSE forums steven.brookes.
The first thing to do would be to tell them you dispute the amount and require them to supply you with a breakdown of the 'services' for which they are claining £700.
Are you sure, though, you haven't breached a contract to which you were committed (your "my old phone company" phrase)? Which was your old company?Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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