We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

WD External Hard-Drive Problems

Gemmzie
Gemmzie Posts: 14,876 Forumite
I have no luck with technology :o

It's a WD drive, under a year old but they have the wrong date for my warranty running out, I've emailed them a couple of times but heard nothing. The year is up in early December and the drive is dying.

Am I likely to get a replacement out of them? Are they always this hard to deal with?


And, do I have a chance of saving anything on the drive?
No longer using this account for new posts from 2013

Comments

  • SJames_3
    SJames_3 Posts: 188 Forumite
    I have no idea about sorting out the warranty, but how do you know it's dying?
  • Gemmzie
    Gemmzie Posts: 14,876 Forumite
    I've run the Diagnostic programme and it's come up with Error 08: Too many bad sectors

    Just a thought, I bought it from Amazon, will they replace it?
    No longer using this account for new posts from 2013
  • Gemmzie wrote: »
    I've run the Diagnostic programme and it's come up with Error 08: Too many bad sectors

    Just a thought, I bought it from Amazon, will they replace it?

    They should replace it if it is under warranty.

    Bad sectors are fairly terminal. Get what you can off the drive as soon as possible, it's only going to get worse.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.