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i-pod shuffle help

going to new york on friday and wifes got me downloading some music on her i-pod shuffle,she lost the headphones,so bought some new ones that are compatiable with it,problem we have is,its been charged up via usb lead on pc,but no matter what button we press we cant get music to play thru headphones??, there music on it,as shes connected it upto her car stereo and played it fine thru that,can anyone help us please??????
Live in my shoes for a week,then tell me your lifes hard!

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