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Egg Money Manager. Have you received your £10?

Happy New Year everyone

I installed Egg Money Manager on 30th November, and secured messaged Egg to say I'd not received the £10 just before Xmas - they replied it would be in my account by 31st December - it isn't, nor is my OH's who did exactly the same as me.

What about other MSE's, have you been paid, and how long did it take?
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Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Installed EMM at the end of November and added only one CC account closed soon after this. £10 credited on 15th of Dec.
  • Lorian
    Lorian Posts: 6,663 Forumite
    Twentieth Anniversary 1,000 Posts Name Dropper Photogenic
    grumbler wrote:
    Installed EMM at the end of November and added only one CC account closed soon after this. £10 credited on 15th of Dec.

    About the same date mine was paid.
  • tomstickland
    tomstickland Posts: 19,538 Forumite
    10,000 Posts Combo Breaker
    I installed money manager on Dec 24th, no sign of payment yet.
    Happy chappy
  • VenuS
    VenuS Posts: 167 Forumite
    Part of the Furniture Combo Breaker
    I applied in December, but Im hoping for the £10 in Jan?
  • Installed EMM on 16 November and £10 was rewarded on 15 December.
    Money in longest works hardest
  • Researcher,

    It can take up to 6-8 weeks like it did in my case. As it was free I didn't moan, particularly when you take into account the Alliance and Leicester £50 debacle which appears to take months. Don't forget we've also had our fair share of bank holidays which may have caused a glitch.

    Egg put my £10 in a defunct egg card account which I couldn't access. A brief secure message from me outlining their mistake ensured it was moved to my Egg money card within two days.

    As they have not technically kept their word about the dates I would send another breif secure message. Bet that will do the trick!
  • researcher
    researcher Posts: 1,539 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi jonnyenglish,

    I've messaged them and they don't know what's happened! - It'll sort itself out in time I'm sure - I just thought it worth asking what others have experienced.
  • highet
    highet Posts: 353 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    set up moneymanager end november - no sign of £10 - anyone else had to chase it up
  • K9cuddles
    K9cuddles Posts: 2,202 Forumite
    I set mine up early jan.. nothing yet.
    Official DFW Nerd Club - Member no. 092

    ::£2 - CSC - Terramundi is filling up!! :: Joined 3/3/06 :: 5/2/07 - 835kg + £280 Banked!!::
    ::5p,10p & 20p - Savings Tin :: Founded 9/4/06 :: 23/3/07 - 3.2kg ::

    Lost to date - 9kg (22/8/06) Next weigh in 2007!!
  • Karma67
    Karma67 Posts: 541 Forumite
    Debt-free and Proud!
    set mine up last week and saw they had written in T&C's the £10 would be credited to the account by 28th Feb

    HTH
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