How to claim for a Hardship case?

natweststaffmember

bubbaloula wrote: »

Ive just spent the morning in the library filling and printing out my reclaim letters..my natwest bank is next door so popped in with letter in hand thought i might be able to get rid of the £10.00 charge if i asked the girl nicely..Just to be told that i might as well rip it up as its no use as natwest dont give 6yrs worth of statements if any and i might as well just ask for all my charges to be looked at and then they will send me whatever they owe?
i pointed out that i need to see if what they pay is what is down on paper and she said no..i stated i was hardship and can prove it she said just put in the letter? so is this information wrong is the template crap to natwest or have i just been done?

Why on earth did you go into the NatWest Branch? Have you got internet banking?

macatac

macatac wrote: »

27/03/2009 Still no word from FOS regarding my claim for unfair bank charges. Someone somewhere is definately take the P

Heard from the fos. They have said that the halifax at this time does not have to repay the bank charges ive incurred. Im on a debt management plan, on benefits, but the fos seem to therefor think im not suffering financial hardship

macatac

macatac wrote: »

Heard from the fos. They have said that the halifax at this time does not have to repay the bank charges ive incurred. Im on a debt management plan, on benefits, but the fos seem to therefor think im not suffering financial hardship

Took 6 months to get absolutely nowhere.

natweststaffmember

macatac wrote: »

Heard from the fos. They have said that the halifax at this time does not have to repay the bank charges ive incurred. Im on a debt management plan, on benefits, but the fos seem to therefor think im not suffering financial hardship

I would agree with that. DMP means the debts are being managed. Being on benefits is not necessarily a determinant of being in financial hardship. Some people are on benefits and not incurring charges. However, saying that, have you got any credit card charges that you could reclaim, or PPI?