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Problems in Nephews Computer

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Comments

  • tigermatt
    tigermatt Posts: 1,925 Forumite
    1,000 Posts Combo Breaker
    Browntoa wrote:
    salli

    don't post your hijack this log in this thread as it will confuse things, if you need help start a new thread

    if you want to know whats what in your log then download XrayPc

    http://www.snapfiles.com/get/xraypc.html

    the online analyser bit will tell you whats bad
    I just used the Online Scanner of this program (great program by the way!) and it came up with a load of Unknowns for software which is good like Epson Printer Monitor, MSN Messenger etc. I presume it would come up with Bad/Dangerous for bad software, but just a word of warning that not everything the Online Analyzer picks up as Unknown should be removed. :)
  • Sarahjovi
    Sarahjovi Posts: 1,017 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Thanks for your help everyone, I was at my Brother house and needed the help quickly (at home now). We ran the Ewido software and it seems to have solved the problem. My brother had installed Anti-virus software, but after the problem occured. I have now also activated Parental Controls to restrict some website access.

    Thanks again

    Sarah
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    teach him to look at !!!!!!...lol
    Ex forum ambassador

    Long term forum member
  • JonG_3
    JonG_3 Posts: 40 Forumite
    As a quick 2 minute job I would at least download and run CWShredder in addition to the good advice in the above posts :

    http://www.intermute.com/spysubtract/cwshredder_download.html

    If your problems contiue you could try this advice. It has never failed for me so far :-

    http://forums.majorgeeks.com/showthread.php?t=35407

    May be a bit lengthy but at least it is very thorough !

    In addition make sure you are up to date with all the Windows Security updates or else you will just get reinfected !
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