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Appaling Customer service +email reply

2

Comments

  • Sssssss
    Sssssss Posts: 1,094 Forumite
    if it's a big company send the email to the MD, if it's a one man and his van company, let it go. One day the ar5e ole will get what's coming to him! he may end up sending the same mail to someone who doesn;t love jesus and lives locally and pop around to slap him around a little.
  • d.edna
    d.edna Posts: 701 Forumite
    Sssssss wrote: »
    if it's a big company send the email to the MD, if it's a one man and his van company, let it go. One day the ar5e ole will get what's coming to him! he may end up sending the same mail to someone who doesn;t love jesus and lives locally and pop around to slap him around a little.

    Email him back with the following

    "Adam and eve had two lads, Kaine and Able. They got married to two women, Where did the women come from if Adam and Eve were the first people?"

    Thats enough to get rid of any religeous types
  • Tozer
    Tozer Posts: 3,518 Forumite
    [quote=uganda;16006033]Tozer, you're probably right that it can't be taken any further in a legal sense (although for all I know it can), but if I got an email like that I would certainly take the firm to task and ask why such inappropriate replies were being sent in their name. I agree with you though that consumer organisations would probably not be interested.

    quote]

    Sadly there is no legal issue here (no libel, breach of consumer rights, etc).

    Nowhere to go...apart from bad publicity for the company.
  • viktory
    viktory Posts: 7,635 Forumite
    oldone wrote: »
    My own experiences over the last 3 to 4 years show that if you e-mail a company with either a query,comment or even complaint, you are unlikely to get a reply quickly, if you get one at all.

    On the other hand....I wrote to Next cancelling my account with them and received no response at all. Sent them an e-mail and the account was closed the very next day.
  • uganda
    uganda Posts: 370 Forumite
    Hi Tozer, aye that's exactly what I am saying, you and I are in full agreement (I think!). There may not be any legal outlet but there is the opportunity to snub a poor firm.
  • d.edna, love the Adam and eve letter idea! lol!
  • Daytona_nev
    Daytona_nev Posts: 1,431 Forumite
    d.edna wrote: »
    Email him back with the following

    "Adam and eve had two lads, Kaine and Able. They got married to two women, Where did the women come from if Adam and Eve were the first people?"

    Thats enough to get rid of any religeous types

    It's simply beyond human comprehension.

    We just have to accept that god works in mysterious ways.
  • hubballi
    hubballi Posts: 424 Forumite
    It's simply beyond human comprehension.

    We just have to accept that god works in mysterious ways.


    I agree. What I can't believe is people believing in the evolution "theory" Now that is stupid. Coming from apes. Then why are there still apes ? Giraffes evolved long necks. Then why didn't they die in between not being able to reach the branches?
  • hubballi
    hubballi Posts: 424 Forumite
    I have just found that some of what they used for packing are old invoices with customers personal names, addresses and emails. Mmmmmmm
  • What is this dan XBox thingy, is it something to do with the G Spot?
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