Getting phone connected...

aimex

Hey guys

hopefully someone can help me! im a wee bit confused! moving in to new property at the weekend and have found out that they do have a phone line - checked with BT but it is currently stopped. we are wanting to get phone reconnected so we can then go with the talk talk phone and broadband option.....whats the best way to do this? is it possible to get recconected with post office - i think its £10 something a month and then after a couple of weeks switch to talk talk package?

confusion!

xx

Farway

If you trawl these boards you will find many tales of woe by people doing what you want to do, and then moaning that Openreach [arm of BT] had charged them over £124 for connecting phone

Someone has to pay to connect, Talk Talk may well lie to you and tell you there is no charge, PO & any one else, including BT all will tie you into a minimum term contract, so even switching after a few weeks you will still be legally liable for term of initial contract, which could be 18 months

There is no solution, you will have to pay Openreach, or their agent, be it BT, PO or Talk Talk, or still pay Virgin and get Virgin cable in, tied into Virgin for everything of course

billsavings

At the present time the Post Office Homephone dont have a minimum term contract for their line rental/calls contract.

aimex

Thanks for the replies guys....so does this effectively mean that i could connect using post office and so pay one months line rental - but then set up the talk talk package to cover line rental, broadband and home phone straight away alongside it and then cancel the post office line rental after one month (meaning that i pay double for line rental in month one but thereafter just pay talk talk package?)???

thanks xxx

Farway

aimex wrote: »

Thanks for the replies guys....so does this effectively mean that i could connect using post office and so pay one months line rental - but then set up the talk talk package to cover line rental, broadband and home phone straight away alongside it and then cancel the post office line rental after one month (meaning that i pay double for line rental in month one but thereafter just pay talk talk package?)???

thanks xxx

I very much doubt it, ask yourself, would any company spend good money paying Openreach connecting you to exchange and then allow you to walk away after a month without penalty?

They may have no tie in on rental, but you have not yet got a line to rent have you?

You need to find out what or how they connect you to exchange before you choose them

Heinz

Farway wrote: »

You need to find out what or how they connect you to exchange before you choose them

The Post Office will charge £110 IIRC (£14.99 less than BT's standard price [12 month contract] but £80.01 more than their current offer [18 month contract]).

billsavings

Heinz wrote: »

The Post Office will charge £110 IIRC (£14.99 less than BT's standard price [12 month contract] but £80.01 more than their current offer [18 month contract]).

If the line is just stopped and has not been disconnected anywhere between the exchange and the new address,then normally their will not be a connection charge.

Quentin

Farway wrote: »

I very much doubt it, ask yourself, would any company spend good money paying Openreach connecting you to exchange and then allow you to walk away after a month without penalty?

You are wrong. There is no minimum contract with the post office home phone.

You wouldn't even have to stay a month!

Farway

Quentin wrote: »

You are wrong. There is no minimum contract with the post office home phone.

You wouldn't even have to stay a month!

Obviously I did not explain myself properly, there may be no minum rental, but I was talking about charge to install / reconnect line, as previous poster Heinz has now explained there is a charge for this, and is seperate from rental conditions

I was trying to make OP aware that there is no "free lunch" on phone connections, and thus save OP from entering into an agreement thinking it was £xx and then finding it was £xx + £yy for connection

Quentin

They don't charge anything for restarting a stopped line.

aimex

Thank you - very helpful! line is not disconnected - just stopped! xx