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Has anyone received refund from caa yet for XL failure

:mad: I received a claim number from caa on the 9.10.08 but thats it, i havnt been able to speak to anyone on the phone they just keep fobbing me off with excuses. I booked with TCD by debit card, was suppose go to Florida last month, i am really losing it, we didnt have our once in a life time and holiday and our money back in time for xmas would put a smile on our faces. Has anyone else got any refunds back yet?, even if I knew that it was coming (or not) would put my mind at ease.:mad: :mad: :mad:

Comments

  • bagand96
    bagand96 Posts: 6,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Unfortunately you won't see your money until probably well into 2009. XL was the biggest holiday company collapse ever, they had more than 200,000 forward bookings, that equals a lot of claims for ATOL.

    Its not ideal, but with that amount of claims to go through and the funds to secure it was never going to be a quick process. CAA currently saying you should get a claim within 12 weeks of receiving an acknowledgment http://www.caa.co.uk/default.aspx?catid=1804&pagetype=90
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