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Just changed suppliers using the Energyhelpline site -help needed!!!

gilly41
gilly41 Posts: 909 Forumite
Hi
I have just filled in the necessary form online with the Energyhelpline and have made a saving per year of £139 going from British Gas and Npower to London online. Anyhow, I didnt realise(til i had completed everything!!!) that i need to go through a cashback site to get the £12.50. I just assumed it was paid through Energyhelpline. Ahhhhhhhh
I hope you can tell I am new to all this!
What do you suggest I do? I was planning to cancel with the above(7 day cooling off period) and then fill the form in again. Which site do I need to go through?
Thanks everyone- I just dont want to lose out on my £12.50 cashback offer.
xx
Sealed pot challenge 7...my number is 2144.....started Nov 29th ....

Comments

  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Give them a call and explain whats happend and ask if they will still give you the £12.50 cashback as you found a link to the EnergyHelpline site via the MSE Site.
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