Elmo Live half price with 1st order code at additions direct

moss_trevor

maiden_scotland wrote: »

the £30 is showing as paid back into my bank account now

Dont worry when they processed the payment they would authorise to debit the full amount of the transaction at the same time as putting an authorisation through to credit your account so technically you would not go overdrawn if you didn't have the funds there.

It may have taken a couple of days for the credit to hit but that is just a case of them holding on to the money (officially) but as far as your bank is concerned they would have a note on your balance that the £30 would be due to re-credit

Hope that makes sense

vippymini

we used the code and it was accepted on the order we paid by card and full amount was taken, after reading on here you should get the £30 back after a couple of days as a refund, how long have people waited as to date we havent im just wondering if anyone else who ordered around monday has recived it back?

maiden_scotland

vippymini wrote: »

we used the code and it was accepted on the order we paid by card and full amount was taken, after reading on here you should get the £30 back after a couple of days as a refund, how long have people waited as to date we havent im just wondering if anyone else who ordered around monday has recived it back?

I placed my order on Monday and the £30 was showing back in my account yesterday (Wednesday) if you log into your account and look at the Transaction history section you should see any payments and refunds

vippymini

not yet

this is what i got , wondering if its cause i got a item pending
Payments we've received17/11/08Payment Received - Thank You 64.95 CR
Items you've ordered17/11/08XX002 Post And Packing 3.95
17/11/08RZ35315Comfort Control Electric Blanket King 29.00 17/11/08CHARGED TO MAESTRO32.95
Pending ItemsItems you don't need to pay for now1
7/11/08PU28318Ds Professor Layton £32.00 - Direct From Manufacturer

maiden_scotland

that's probably why mine reads:

17/11/08
Payment Received - Thank You 63.95 CR
Items you've ordered 17/11/08 XX002 Post And Packing 3.95

17/11/08 AE0391M Clockhouse Shirt & Tie Check L 11.00

17/11/08 AP3341E Zip Neck Cardigan Mid Olive L 13.00

17/11/08 JP9271P K Swiss Trainers (Zurich Se) White-Red-Black 11 36.00

17/11/08
CHARGED TO MAESTRO 63.95



Sundry Items And Adjustments


17/11/08
Promotional Discount 30.00 CR
17/11/08
Item Refund To 30.00

17/11/08
REFUND TO MAESTRO 30.00

vippymini

fingers crossed they will do it soon

dp10

vippymini wrote: »

fingers crossed they will do it soon

I suspect that the code hasnt been applied because you have an item pending which means you dont meet the minimum spend yet. I have the same issue with mine and was told that once you recieve the item the discount will show up.

stphnstevey

Mine not delivered yet, so will check refund after delivered

Totality

Ordered this and two other things for Xmas presents. £125 worth of stuff for £66. Can't complain! Email is also stating this is the amount (ie discounts are all in tact).

Kimitatsu

For those that are concerned about the code - I had one on an email inform today:

ZG675

So I think they must be pretty widely available! That one came on just a mailing list so they would have no way of tracking if they had sent YOU that code specifically. Its for just the same £30 off £60 spend for first time customers. :beer: