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New laptop not working properly

I bought a new fujitsa laptop from Staples (£299) on Tuesday and thought it was fine.

However, it runs slower than my 18mth toshiba A120 and today, won't load up properly.

Can I get a refund seeing I've only had it a couple of days?

Comments

  • Browntoa
    Browntoa Posts: 49,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    they will probably just swap it
    Ex forum ambassador

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  • simpywimpy
    simpywimpy Posts: 2,386 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    That would be a start. It's a really disappointing laptop. I know I didn't pay a lot for it but I expected it to at least run better than the old one
  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    Try uninstalling all the pre-installed rubbish off it. Norton and Symantec products are the first to go. When I got my Compaq, it was truly horrific. Norton AV was chugging away, Norton Internet Security was chugging away and so was Norton Ghost, taking an image. In addition to that, there was a ton of stuff from Roxio and to finish it off, Windows Index Service was indexing the drive.
  • Browntoa
    Browntoa Posts: 49,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    its probably only got the minimum of ram in it , for Vista I would recommend at LEAST 2GB
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    Long term forum member
  • So you go from a >£450 laptop to a sub £300 what did you expect... Whats wrong with the Tosh???????

    Extract PcPro
    Budget PC
    All in all, this is a well-designed laptop, delivering basic performance at a great price. It also includes many useful features, such as spill resistance and hard disk protection, that we simply wouldn't expect on a value notebook. Combined with the very usable keyboard and screen, it's highly deserving of a Recommended award
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