scottish power AGAIN!!!!

blaque*angel

On 11th November 2008 I was issued a gas bill for £60.56 what i do not understand is i buy gas every week for £15-£20 i contacted scottish power several days ago in regards to never turning on my gas but when i do turn on the gas, the meter is set so high that it is charging me £1 an hour.

scottish power told me they would look into it, as according to scottish powers records i was not using much gas, some days zero units and other days up to 2 units!!

i never recieved the phone call that i was promised!

today, i called scottish power to be told that my payments have not been showing up on the system. i have been using a wrong card!! the card belongs to scottish power it is the third card scottish power have sent me since August, i am not requesting these cards, they keep being sent to me.when i call scottish power and enquire about the cards being sent, i have been advised to throw them away and use my card as it is a computer error sending out the cards.

now today i have been asked if i have kept my reciepts, just recently a threw away a handful of gas reciepts as i was doing a clear out in my property. scottish power say they will chase the payments and get back to me in two weeks!!!

my question is how could i owe £60+ gas if i am on a prepayment meter? if i do not top up the meter i get zero gas...who has made this figure up?

i will not hesitate to switch gas providers as i am certainly being ripped off by scottish power.

Ex_Gas_Guzzler

blaque*angel wrote: »

On 11th November 2008 I was issued a gas bill for £60.56 what i do not understand is i buy gas every week for £15-£20 i contacted scottish power several days ago in regards to never turning on my gas but when i do turn on the gas, the meter is set so high that it is charging me £1 an hour.

scottish power told me they would look into it, as according to scottish powers records i was not using much gas, some days zero units and other days up to 2 units!!

i never recieved the phone call that i was promised!

today, i called scottish power to be told that my payments have not been showing up on the system. i have been using a wrong card!! the card belongs to scottish power it is the third card scottish power have sent me since August, i am not requesting these cards, they keep being sent to me.when i call scottish power and enquire about the cards being sent, i have been advised to throw them away and use my card as it is a computer error sending out the cards.

now today i have been asked if i have kept my reciepts, just recently a threw away a handful of gas reciepts as i was doing a clear out in my property. scottish power say they will chase the payments and get back to me in two weeks!!!

my question is how could i owe £60+ gas if i am on a prepayment meter? if i do not top up the meter i get zero gas...who has made this figure up?

i will not hesitate to switch gas providers as i am certainly being ripped off by scottish power.

I'm really sorry i cant help you with this but the best of luck in sorting it out. Hopefully someone out there will be able to...

That £60 would be better spent on your babies sure enough.

Regards