Icesave - Anyone NOT received 2nd email yet?

aurorapd

We have more than one user on our email address. (Apparently this is not unusual as FSCS now mention this under Q14 of the FAQ) We have received only one 2nd email but have successfully claimed and received the funds for one user.

We have sent the blank email to [EMAIL="icesave@fscs.org.uk"]icesave@fscs.org.uk[/EMAIL] for all users and have received and acknowledged the 1st email for all users.

During this week we have spoken several times to FSCS and each time they tell us that we will get the second emails in due course. However at the beginning of this week the time schedule for this was 2 weeks and today it is 4 weeks. This means funds may not be received by the end of November.

FSCS explain that they are now sending out the emails in smaller batches which is their way of getting round them being dealt with as spam.

If only they hadn't used a renowned issuer of spam in the first place! Hey Ho.

Is anyone out there having similar problems?

ScarletBea

Aurora, there are several threads on this forum with lots of people waiting for the second email.
On the FSCS site it says that it will be sent in batches during the rest of the month, it's not like the first email that was sent to everybody in just 1 week. Basically, they have 3 weeks to do it, so it's still early days...

postie

Hopefully may receive one over the weekend if they are working !!

ed123_2

...are they sending these over the weekend?....I need to know as a fixed term offer runs out by Monday.....thanks ed

cos69

Many of us are in the same situation of 2 people using the same email, target date for sending all emails seems to be around 28th November going by the info posted in several other threads.

Yes 2nd emails going out 7-days a week; several people reported receiving them lat Saturday and Sunday