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Can my bank close my account without telling me??

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  • Yes as a banker barclays have right to close your account that too with prior notice. For your card they must have blocked it. try sorting out issue with the help of your attorney.

    Abby Nelson
    merchant services
  • robin_banks
    robin_banks Posts: 15,778 Forumite
    Part of the Furniture Combo Breaker
    All accounts can be closed by a bank, the main reason is persistant and unauthorised borrowing, bounced dd's etc.
    "An arrogant and self-righteous Guardian reading tvv@t".

    !!!!!! is all that about?
  • Extant
    Extant Posts: 2,140 Forumite
    Yes as a banker barclays have right to close your account that too with prior notice. For your card they must have blocked it. try sorting out issue with the help of your attorney.
    All accounts can be closed by a bank, the main reason is persistant and unauthorised borrowing, bounced dd's etc.

    True. But we don't close accounts without giving notice unless there is "abnormal" behaviour, which amounts to either fraud or smacking our staff about.

    If you're in debt problems, your account will first be referred off to Consumer Finance Debt Management, which is our collections/recoveries department. They then have set processes, but they don't go straight to closing the account - the typical process will be a termination of facilities letter (stopping card, cheque, asking for their return) and then a closure letter after that if the debt still isn't repaid.
    I think with some accounts you have to have a certain amount of money going into your account every month in order to keep it open - that was defo the case when my bro went travelling, as he added me as a second person on the account so I could transfer money every month for him.

    None of the Barclays current accounts require a minimum monthly credit.
    I now have to take time off work to go and sort out something that no one can even tell me what it is!!!

    Retail bank customer relations, 0800 282390. Call them and explain the situation.
    You should be able to go to any Barclays branch not just the one that you opened the account with. Most are open until 12 on Saturdays. One in West London is open until 5.30 on a saturday. Try ringing up and asking for opening times in your area.
    Considering i now live over an hour away from the branch i opened the account with and work 5 days a week 8 til 6 i seriously doubt i can do that - but they wont put me through to the branch as it is against policy.

    True, you can go to any branch. They all have access to the same information.

    Branch locator, including opening times: http://www.multimap.com/clients/places.cgi?client=barclays

    Coincidentally, the branch on Regent Street used to open on a Sunday. Don't know if it still does.
    The problem is i have already transfered the money from paypal to my account. i didnt know it was shut/may be shut - what will happen to that money? Will it come back to my paypal account?

    For reference, such payments are usually returned to the payee by the same system they arrived.
    What would William Shatner do?
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