sky tv link problem

robby-01

Sky have been round to fix a problem and have changed my digi box.The engineer has done something wrong and my tv link now doesn't work upstairs .The picture is watchable but the remote will not operate.I reckon he has just not set the new box up for the link.I know this is an easy job as I installed the link myself.I cannot find the instructions so has anyone got a set they can post to me.Could phone sky but will only be put on hold for 6 days at 700 quid a minute.
thanks in advance

penrhyn

The Sky engineer may not have turned on the power supply to the RF2 socket that supplies the TV link, is the RED LED on the adapter at the unstairs TV on?

I'm off to find the instuctions

penrhyn

With a TV channel showing select SERVICES

Select SYSTEM SETUP to see the system setup screen.

In the system setup screen press the key sequence 0,1 then select.
Nothing happens onscreen until the installer menu appears.

Select RF outlets to see the RF outlets screen
Check the RF outlet power supply setting.
If its off use left/right arrows and select ON
Then select save new settings.

Hopefully it will work now.

Happy new year.