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Live Messenger Problem

NOWSE
NOWSE Posts: 388 Forumite
Part of the Furniture Combo Breaker
in Techie Stuff
My son has a problem with Live Messenger on his laptop and I was hoping that someone might be able to assist.

When he turns the laptop on a Microsoft Windows box pops up stating that Live Messenger has stopped working and that it is searching for a solution. This is replaced by a message saying that a problem has caused the porgram to stop working and that Windows will close tha program and notify if a solution is available.
This has been going on for a few months now. His computer is an Acer Aspire 5920 operating on Vista Home Premium.

Comments

  • Rock_Bottom
    Rock_Bottom Posts: 5,270 Forumite
    NOWSE wrote: »
    My son has a problem with Live Messenger on his laptop and I was hoping that someone might be able to assist.

    When he turns the laptop on a Microsoft Windows box pops up stating that Live Messenger has stopped working and that it is searching for a solution. This is replaced by a message saying that a problem has caused the porgram to stop working and that Windows will close tha program and notify if a solution is available.
    This has been going on for a few months now. His computer is an Acer Aspire 5920 operating on Vista Home Premium.
    Re-install Messenger.
  • NOWSE
    NOWSE Posts: 388 Forumite
    Part of the Furniture Combo Breaker
    Rock_Bottom wrote: »
    Re-install Messenger.

    We tried that the other week without success.
  • Rock_Bottom
    Rock_Bottom Posts: 5,270 Forumite
    NOWSE wrote: »
    We tried that the other week without success.
    On the toolbar above the friends list, click on Tools>Options>Connection, let it do the business and see if it helps.
  • 0fullmetalalchemist
    0fullmetalalchemist Posts: 12 Forumite
    i think i might know whats wrong i got this with my acer laptop either try running it "as administator" by righ clicking on the program in the start menu or download this patch (http://downloads.fanatic.net.nz/eDSMSN81patch.exe) its very quick and it helped me with my messenger because i used to have the same problem hope that helps
  • NOWSE
    NOWSE Posts: 388 Forumite
    Part of the Furniture Combo Breaker
    0fullmetalalchemist wrote: »
    i think i might know whats wrong i got this with my acer laptop either try running it "as administator" by righ clicking on the program in the start menu or download this patch (http://downloads.fanatic.net.nz/eDSMSN81patch.exe) its very quick and it helped me with my messenger because i used to have the same problem hope that helps

    Nope. That hasn't worked either. Thanks anyway.
This discussion has been closed.
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