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Unpaid Item Dispute - does it close automatically?

I started an upaid item dispute 7 days ago to claim back fees due to a non-paying bidder.

Buyer has not responded at all - will the dispute automatically close itself or will I have to close it myself?

If it is the latter then how do I go about closing it?
Cheers
VH

Comments

  • sp41700
    sp41700 Posts: 110 Forumite
    in mine it appears under summary after logging in to my ebay. At the veyr bottom, listings awaiting fvf credit. Click that one to proecess it. 8)
  • wirm
    wirm Posts: 5,272 Forumite
    1,000 Posts Combo Breaker
    u close it yourself, click on the close dispute button. You then click on the relevant option and the dispute is closed....

    hope this helps

    (sadly I had to close one last week)
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Oh and don't forget to take that little bit of satisfaction from completing the NPB process and getting back the FVFs and knowing that your errant buyer has a strike against their account. Three strikes and they are out.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • VH
    VH Posts: 501 Forumite
    Thanks everyone! Good job I checked, I assumed the dispute closed automatically.

    I will take great delight claiming this one back as the buyer has messed me about for weeks!
  • VH
    VH Posts: 501 Forumite
    Some more urgent help please!

    I have now claimed back my fees and the buyer has received an unpaid item strike. I have also left the buyer negative feedback to warn off other sellers. He has responded with a snotty comment saying he sent a cheque, I did not communicate with him etc.

    And lo and behold, after ignoring me for weeks I suddenly receive an email via Ebay saying buyer has decided to pay. The email has promised that he will send a cheque 'shortly'. As he as already promised 2 Paypal payments and 1 non-existent cheque I quite frankly no longer want to deal with him anymore.
    As the dispute has closed in my favour can I relist the item immediately and can he prevent me from doing so?

    Also, what do I do about the buyer? Should I simply ignore him or just contact him and say I have relisted?

    If his cheque does turn up (which I doubt), should I just send it back?

    Cheers
    VH
  • sp41700
    sp41700 Posts: 110 Forumite
    When I was put in a similar position earlier this year, when the cheque finally did clear I sold it to him and got my fvf. He asked if i could remove the strike and i said no lol
  • angelcake
    angelcake Posts: 4,496 Forumite
    When I was put in a similar position earlier this year, when the cheque finally did clear I sold it to him and got my fvf. He asked if i could remove the strike and i said no lol

    meanie ;D
    :p:p Angel :p:p
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