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Dell inspiron 1300 - CD drive won't recognize discs

Device manager says d drive is working properly but won't read any media.
It's a Phillips CDRW/DVD SCB5265
Any ideas?

Comments

  • Bossyboots
    Bossyboots Posts: 6,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you switched your computer off (not just restart) and then back on again?

    You could try disabling and then re-enabling the device as well.
  • imsi
    imsi Posts: 236 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I've tried turning laptop off, uninstalled and reinstalled, and restored it to yesterdays settings. Nothing helps so far.
  • Bossyboots
    Bossyboots Posts: 6,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    A bit of a long shot but have you check for firmware updates?

    My Dell desktop sometimes fails to see drives and then just as suddenly are fine again, with no apparent explanation.
  • Hi
    Right click on drive, select properties, then select Autoplay, then select Action to perform, set it to what you want the drive to do when you insert a disc, you can also restore defaults from here as well. Also if you go into Hardware, you can highlight your drive, select properties or troubleshooting.
    Hope this helps



    Merry Christmas
    :xmastree:
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