higher orange home phone charges!

charleypink

hi,
I have orange home max, which includes bb, phone line, free calls after 6pm and an internet phone line, and have 6 months left on the contract.
over the last couple of months i have noticed that our bills have gone up dramatically :mad:
My hubby reminded me of an email/letter he had received stating that they will now be charging a connection charge of 6p for any calls made out of the free call times, which is basically all day:eek:
I was wondering if there was any way of cancelling the contract early as this charge was bought in after we signed up.
Any advice will be greatly received:)
tia charley

billsavings

The 6p call set-up charge which applies to all non-inclusive calls, unless calls are charged at a fixed rate,has been in operation for some considerable time.

Why not use your second line facility where 01/02/03 calls,calls to 30 intl destinations,and calls to Orange Mobiles are all inclusive 24/7 365.

http://www.orange.co.uk/time/talk/secondline/?prod=max

charleypink

billsavings wrote: »

Why not use the second line facilty where 01/02/03 calls are all inclusive.

http://www.orange.co.uk/time/talk/secondline/?prod=max

I have for most of the time, but quite often the line doesn't work, or is so bad you can't hear anything.

billsavings

So its not fit for purpose.

You should be able to use 18185 on your first line via their 0808 access number to get cheaper calls, if thats any help. See:http://www.18185.co.uk/mobilerates.php

charleypink

billsavings wrote: »

So its not fit for purpose.

You should be able to use 18185 on your first line via their 0808 access number to get cheaper calls, if thats any help. See:http://www.18185.co.uk/mobilerates.php

Thank you for your advice, i will definitely give that a go:)