Huge RANT HELP please Cover heat, Tesco & Alliance

annsie

I am so angry with these companies that pretend that the provide customer service i just dont know what to do.


Cover Heat.:mad: :mad: :mad: :mad:

Anyone ever deal with these idiots. I had an appointment for last friday 3 weeks and no one showed up dispite telling me there was someone on their way no one showed up. They showed up on Monday and then gave me abuse becuase I wasnt there to let them in AHHHHHHHHHHHHHH I had taken a day off work to no avail. I rearranged for Tuesday morning no show again and girl I spoke to Gearldine assured me that if there was an appointment she would know about it and after telling me for 10 minutes that I had no idea what I was talking about she realise that oh my it was her mistake. Rearranged for Wednesday no show again. 20 phone calls 10 emails almost daily for contact back 2 letters and an invoice sent and reponse nothing. Does anyonw know anyone who will do anything in this company CS are not able to do a thing. SOLUTION :MAY THE FLEAS OF A THOUSAND CAMELS INFECT THEIR OFFICES

Alliance and Lecister:
August started opening account and this week have completely given up and told them to close the account. They cant get my name right its very simple my first name is Anne Marie and their computer system and stuipd staff can not accept that I have two first names. Idi*ts. I have transferred all my accounts back the HSBC

SOLUTION I hope they ROT :mad:

Tesco

trying to open a savings account. How difficult is this apparently very much so and 1 hour on phone today to end up telling them dont bother you are just not worth this agro.

SOLUTION NEVER SHOP THERE AGAIN YOU JUST LOST MY BUSINESS.

i am going to keep my money under my mattress where it is save from all the monkeys!!!!!

hollydays

I cant understand how you can have two first names..

annsie

I should say my first name has two words in it

Anne Marie no hyphen, and a space

10past6

annsie wrote: »

I should say my first name has two words in it

Anne Marie no hyphen, and a space

Nice to see you've calmed down

Pound

annsie wrote: »

I should say my first name has two words in it

Anne Marie no hyphen, and a space

I think it's very uncommon to have a first name made of two words, nothing wrong with that of course. Obviously they should accommodate this but I think it's not something that most people would think of when designing a system to accept names and I think it's easy for this kind of problem to happen.

I'd be surprised if you haven't encountered problems like this regularly when having your name entered onto a computer?

d.edna

annsie wrote: »

Tesco

trying to open a savings account. How difficult is this apparently very much so and 1 hour on phone today to end up telling them dont bother you are just not worth this agro.

Was it the name thing again? or was it something else, clearly not their fault is it?

annsie wrote:

SOLUTION NEVER SHOP THERE AGAIN YOU JUST LOST MY BUSINESS.

GOOD GO ASDA

pulliptears

I dont think its that uncommon, my first name is Jane Marie (though nobody calls me that now I have reverted to plain old Jane), one of my friends is also called Anne Marie and she uses her full name with no problems.

marleyboy

I have a freind Called AnneMarie (no spaces), could you not just omit the space, forming 1 word, as most software is designed for one forename and one surname.

I haven't come across any website forms that have 1st name, 2nd name, Initial and Surname.

annsie

10part6 i have but I really think that it is astounding that people think that a name isnt important. It is

I had no problems when i lived in France, Ireland, Switzerland and New Zealand and I refuse to change my name because this country can not accept that I have a name with no hyphen and a space. It is my name and I really intend to keep it.

My name it is part of me.

And no it wasnt the same issue in Tesco they lost my paperwork after confirming that they had it and told me the account was opened and sent me lots of letters telling me that i didnt provide the paperwork. AFter my phone call 2 days passed and a letter stating we are sorry we had your paperwork all along and your account is now opened. Monkeys.

Dont really like the food from ASDA so think I may starve to death because of it. Oh the problems of the world are on my shoulder.

and tell me does anyone know anything about cover heat

marleyboy

I dont think ANYONE on here has said a name isnt important, there is nothing more unique, unfortunatley a lot of databases, arent capable of managing 2 first names. Possibly due to the fact most people dont have 2 first names. Maybe ask them to use the underscore as a space "_", if that doesnt work, your intention to keep your first names seperately, is going to prove problematic for you in certain circumstances.