Closing an ebay account

new2civvystreet

Hi Everyone, I've got a couple of questions about closing an account.

I sold an item (buyer paid over £40 for it) which I dispatched about 20 days ago. I've sent a message asking if the item arrived OK and they've not answered. They've not left feedback either but I'm not particularly bothered about that - just want to know that they've received it and it works.

I've had problems with someone trying to defraud me out of a mobile phone by sending spoof emails and just want to close the account and put ebay and paypal behind me. But I still don't know if this person who bought the item mentioned above has recieved it. From what I can make out they have 60 days to give feedback. If after 60 days they haven't, would it then be reasonable for me to close the account???

Also I got a refund of auction fees and am now a few pounds in credit on my ebay account, does anyone know if that will be refunded to my paypal account when I close the ebay one?

Thanks

catmiaow

I am sure you would need to manually refund it from your ebay account to Paypal.
Might be better to wait a bit before you close your account.

frivolous_fay

We get a good few posts here about 'I closed my account and now I can't respond to the dispute a buyer has opened'

Leave your account dormant, but I wouldn't close it... personally I'd leave it 6 months to a year.

new2civvystreet

Thanks to you both. Not the answer I wanted but at least now I shouldn't run into problems which may have happened if I did close it.

new2civvystreet

catmiaow wrote: »

I am sure you would need to manually refund it from your ebay account to Paypal.

Thanks, been trying to figure out how to do that and I've finally twigged. I was going to ask how on here but thought I really should search the help pages first. Lo and behold it worked:T