The picture has dissapeared from an email

charley4

My daughter has sent me an email with a picture that was an attachment to the email, when i tried to open it image jpg(58.7.kb) a message appeared stating: This file does not have a program associated with it for performing this action, create an association in the folder options control panel. My computer is a Dell XP. I've tried to find the picture, but am not clever enough to know how to. please help me if you can, leave me a message, i'll be back on this computer in an hour. and i would be grateful for any help. Thankyou so much from charley4

Exo

Which mail program are you using? OE should be able to display a jpg image in the body of the message. Likewise, XP should be able to open a .jpg by default with Windows Explorer
Are you able to open other .jpg or .jpeg files without any problem?

In the meantime, try this:

Open Windows Explorer/ click Tools/ Folder Options/ and select the File Types tab.
Scroll down the list of registered programs until you locate JPG.
Highlight and then in the "Details for JPG" in the lower portion of the window, click on the Restore box to restore the default program handler.

Let us know how it goes.

charley4

thanks exo,I have OE program. I just tried what you have written and got as far as scrolling down to jpg. then in the lower portion of the window i couldn't see a restore box, only a box that said CHANGE and lower down a box that said ADVANCED. what have i got to do now? bestoffer thinks you have given me a direct & simple solution, but maybe bestoffer, doesn't know how thick I am. please help me sort it and thanks for your help, i really appreciate it. charley4

Exo

Which program do you normally display your photo's with?

In the meantime, try this:
Repeat the previous procedure to open file types.
Highlight the JPG extension and then click on the 'Change' box.
In the next window displayed, scroll down the list of recommended programs and highlight 'Windows Picture and Fax viewer.'
Click on the OK box. Apply any changes if required

Let us know how it goes.

Old_Sherlock

Can you right click and open it with IE , Check the properties of the file make sure the [STRIKE]hidden or read only are not ticked[/STRIKE]. it is not blocked.

charley4

THANKS ! exo It worked and I did what you said and now I have the picture, FANTASTIC your so clever. also thanks to old sherlock for his message.

Exo

Glad you got it sorted, thanks for the update.