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ICICI not honouring advertised % ?
2CleverByHalf
Posts: 2 Newbie
Was I too clever by half on Friday morning following the chancellor's base-rate cut by trying to secure ICICI's much recommended best buy rate of 7.1% for a one-year HiSave fixed interest account?
I'd tried phoning but the line was engaged. So I completed an online application for an account at 10.30am. Only on Saturday morning did I receive a general notice announcing new lower rates that had been mailed out at 7.57pm the night before.
When I mailed again to ensure my new account would receive the 7.1% rate advertised at the time I applied, its customer service rep replied: "We will be unable to confirm you the interest rate."
Hm. So much for the Banking Code.
I'd tried phoning but the line was engaged. So I completed an online application for an account at 10.30am. Only on Saturday morning did I receive a general notice announcing new lower rates that had been mailed out at 7.57pm the night before.
When I mailed again to ensure my new account would receive the 7.1% rate advertised at the time I applied, its customer service rep replied: "We will be unable to confirm you the interest rate."
Hm. So much for the Banking Code.
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