Still not received Icesave mail and followed advice on FCSC site

Creditcardkid

Hello,

has anyone else still not received their mail? I have followed the advice on the website and still not received anything. Tried countless times to contact them on the 0845 number on my mobile and it cuts off after the message about sending a blank mail.

Getting pretty stressed with it all.

Steve

altocumulus

Steve,

Have you followed this advice from the FSCS site ...


"
Please email us, using the email address used for your Icesave account, at Icesave@fscs.org.uk if you have not received the first email.
A blank email is all you need to send to generate an automated response from us which contains the first email. This response may take longer for some people depending on your internet service provider's spam filters. You do not need to provide any additional information. Please acknowledge your copy of the first email by sending a blank response to confirm you have received it. This is very important because it will allow us to double check your email address on the system."

neilsedaka

See this thread http://forums.moneysavingexpert.com/showthread.html?t=1265031&page=15 post 289 onwards.

Creditcardkid

Hello, I have changed my e-mail address on the Icesave website and tried using the new one. Got a mail through

Was a little nervous of changing it in case anything went wrong! Thanks for your help everyone.

Cheers


Steve