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Help needed with a virus

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Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    go to

    www.windowsupdate.com

    and get all the updates, you may need to download a small tool to very XP first
    Ex forum ambassador

    Long term forum member
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    jen.eng wrote: »
    It's all working fine now thanks. I really appreciate your help, I was tearing my hair out before lol. I'm going to put it on the laptop as well in a minute.

    aliEnRIK, I'll do that (if I can work out how lol), thanks.

    Thanks again folks

    Jen

    Goto windows update as Browntoa has posted to get service pack 3
    As for ccleaner, just boot it up and its already on the 'cleaner' selection. So just click 'run cleaner' (Bottom right)
    :idea:
  • kev1n3
    kev1n3 Posts: 567 Forumite
    Browntoa wrote: »
    they have run Malwarebytes , posts 3 and 4

    which an antispyware program


    i was refering to PRE the infection
    Your tax bill is the penalty you pay for not helping the right candidates get into office.:D
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