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british gas 15% discount

my elderly mother was phoned by british gas and was offered a 15% discount till march.

She has not yet recieved any paperwork about this and starts in 2 weeks i've tried phoning british gas but dont get anywhere.

who knows about this tariff and what is it

Comments

  • csnann
    csnann Posts: 468 Forumite
    Part of the Furniture 100 Posts Photogenic
    I think many suppliers have a social tarrif giving those on benefits a discount. Maybe thats what your mother is getting?
  • no Its not the essentials tariff I know thats not the tariff she's been offered.
    my mums getting worried and has tried to phone them several times but gets no where.
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